Welcome to Countesthorpe Health Centre
This website aims to provide information about the services we offer, the staff that provide it and other useful advice and news about important health issues. The Health Advice section is regularly updated and contains links to other websites which we hope you will find useful. If you wish to order a repeat prescription, simply click on the section at the bottom of this page.
We welcome any feedback you may have that will help us to continue to provide a higher level of service to all our patients.
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Click here for details of where to get help when the surgery is closed.
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The practice is currently working on plans to allow patients to access some parts of their medical records online by 31 March 2015. In order to do this you will need to register for online services by presenting photo ID at reception and obtaining a user name and password.
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CARE.DATA
NHS England have commissioned the Health and Social Care Information Centre (HSCIC) to create a system pulling together patient information from different sources, with the intention of improving health services. It will upload patient information from hospital and GP clinical systems. Whilst it will not include your name it will upload your date of birth, postcode, NHS number and gender along with some clinical information. Click here for more information or read this leaflet. See also the HSCIC Patient FAQs.
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If you wish to prevent your personal data from being used to help plan health services for the future, click here to download a form that you should sign and return to the surgery. For a full explanation of the Care.data programme, please visit www.nhs.uk.
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Please give us your mobile phone number and we will send you a text message to remind you about your appointments. If we already have your mobile number and you do not want to receive messages, just let us know and we will set the system not to send messages to your number.
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You can now book appointments and order prescriptions on line.
Click here to find out how.
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The Patient Participation Group has produced a newsletter. Click here to see a copy.
Surgery Opening Hours
8.30am - 6pm Monday - Thursday
8.30am - 5.30pm Friday
Extended Hours
6.30pm - 7.30pm Monday
7.00am - 8.00am Wednesday
Contact Telephone Numbers
Appointments: 0116 277 6361
Enquiries: 0116 277 6336
Prescriptions: 0116 277 9265
Facsimile: 0116 278 0851
Please take a minute or two to tell us about your recent experience at the surgery. The Friends and Family test is being used across the NHS to gain continuous feedback from patients and to help us improve our services.
Address:
Countesthorpe Health Centre | Central Street | Countesthorpe | Leicester | LE8 5QJ
Out of hours and the NHS 111 Service
Dial 111 if you need medical advice when the surgery is closed. Calls are free from landlines and mobile phones. Click here for more details.
Patient Survey 2014
Thank you to all our patients who completed our patient survey in January and February this year. We received 426 replies from a wide cross section of ages. Click here to read the Annual Patient Participation Report or if you would like to see the full details of the survey, click here to read the statistical results and here to read the written comments.
